Author page: Dana Vioreanu

How to Measure and Improve Time to Value to Speed Up Product Adoption

ARPU, CCR, NPS, TTV, CLV…if you’re a tech start-up, you can easily get lost in customer success lingo!  [Translation: Customer Health Score, Customer Churn Rate, Net Promoter Score, Time to Value, Customer Lifetime Value]  They’re all essential KPIs for today’s software development solutions and services that are mostly customer-centric. And based on the “happy customers=happy business” motto, companies focus on constantly improving…

ToFu vs.MoFu vs. BoFu  – What’s The Right Content Strategy Based on the Buyer’s Journey?

tofu mofu bofu differences

Some things never get old. This also goes for the marketing funnel, which goes back to 1898! While the entire AIDA (Awareness, Interest, Desire, Action) concept stayed the same, everyone’s understanding and the techniques applied at each stage of the marketing funnel are a bit different these days.  Those different views make many people, including marketers, feel utterly confused about what exactly…