Social Media Marketing

22 marketing terms every business owner should know


Sometimes, talking to your CMO can be like talking to a foreigner: you don’t understand much. However, as a business owner, it’s important that you have a basic knowledge of marketing terminology so you’ll better understand the decisions your CMO is making and how they will impact your business. So below you will find 22 frequently used marketing terms explained in simple…

4 types of negative comments on Social Media and how to deal with them


How many times have you thought about speaking to a manager to complain about the bad customer service you received? And how many times did you actually go through with it? For most of us, the answer is “only a few times” or even “never”. No matter how upset we are, expressing our frustrations in real life can be dreading. Enter Social…